EMEA Customer Operations Project Manager R&A

About the company:

Domino Printing Science, based in Bar Hill – Cambridge, is a Coding & Marking global company, owned by Brother Industries (Japan) with more than 3000 employees around the globe.

With 24 subsidiary offices worldwide and 200 distributors globally, Domino is a leading manufacturing company that produces industrial printer that enables its customers to code, mark, address, decorate or personalise their products:
In line in the manufacturing process and all production conditions.

Responsibilities:

  • Responsibility for operational change relating to the implementation of business initiatives and new application implementation projects for the Customer Operations business.
  • Investigation and analysis of operational processes for owned projects (end-to-end lifecycle).
  • All initiatives are business driven and focused, and involve an IT component

Projects managed:

Design of Master Data Management

Implementing Force.com Knowledgebase application globally

Mapping of the Customer Journey

Designed the Customer Community (portal)

Investigation and delivery of Business Processes mapping for Oracle EBS

 

MY PORTFOLIO

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