Communicate to Avoid Organizational Resistance

Any assessment can be a source of trepidation for an organization. Without communicating the purpose of the assessment, the schedule, the roles and responsibilities of individuals during the assessment, the confidentiality of statements and documentation, and what will be done with the results, organizational resistance can create an environment where gleaning accurate information will be … Continue reading Communicate to Avoid Organizational Resistance

Use What’s Already Available

Existing strategy documentation, goals and objectives, policies, procedures, process documentation, data, organisational charts and other pertinent plans and information will provide a basis for evaluating both the scope of the prospective assessment and serve to help in the planning and preparation for the assessment. Assessment Goals Validate critical business measures and selection high leverage projects … Continue reading Use What’s Already Available

Assessing for Lean Six Sigma Implementation and Success

Successful corporate initiatives such as Lean Six Sigma require proper planning, prioritization, resource allocation, budgeting, training, and proper review and reward mechanics. These initiatives also must consider the stability, accuracy and maturity of the core processes, measurement systems and the people they will affect. In most organizations there is a wide range of both experience … Continue reading Assessing for Lean Six Sigma Implementation and Success

The ‘Big Why’

With Six Sigma, there is a tendency sometimes to get caught up in the tools, the training, the certification, the statistics…. There are numerous examples to show how this approach can be translated into results that have a positive impact on the patients coming through the system everyday, and for the professionals caring for those … Continue reading The ‘Big Why’

Learning from Barriers and Best Practices

Some of the factors that have characterized less-successful Six Sigma deployments are lack of leadership support, poor communication, inadequate training and mentoring, projects not clearly defined, and neglect of the cultural side of change. Effectively managing people, processes and information also can present challenges within the healthcare environment. The industry generally lags behind others in … Continue reading Learning from Barriers and Best Practices