Employment statement

I am looking to work in a business management role, balancing business needs with enterprise drivers, capturing business functional and non-functional requirements, mapping processes, finding solutions and improving business processes to optimise customer experience and delivery of operational software, with a wide range understanding of other applications/systems. Business Manager by education and +10 years career … Continue reading Employment statement

My journey – from PA to Lean Business Consultant

Logistics management I started my career working for a FMCG - a food manufacturing company  as an Admin & HR staff, very quickly after being promoted as a STOCK CONTROLLER. PS - I dropped the programming school to be able to support myself. But those 3 years definitely marked my life and career Here, I … Continue reading My journey – from PA to Lean Business Consultant

How I work: Lean, Agile and Six Sigma

Six Sigma Project Charter Use What’s Already Available Aligning with Objectives and Strategies Aligning with Organisational Strategies Think - Analysis Important to Understand the Process Before Improving It Gather Business Requirements Requirements Workshop Requirements questionnaire Prioritise Requirements Assembling the Results of Assessment Defining CTQ Outputs: A Key Step in the Design Process Value Stream mapping … Continue reading How I work: Lean, Agile and Six Sigma

Soft Skills

Easily liaise with Stakeholders, managers, project members, end users Excellent observer of the processes in action Very good in finding solutions to process improve or automate Expertise in managing process change through process redesign workshops Excellent in defining project’s road-map and timelines, and documentation Great facilitation of process workshops and hold meetings Strong Stakeholders’ engagement … Continue reading Soft Skills

Business Skills

Business strategy and big picture understanding Facilitate process workshops and hold meetings Business process modelling and mapping Business requirements and technical specifications Customer Journey architecture and MoT design Project Scoping, Planning, Design and Implementation Wireframing/Prototyping, Road-maps Knowledge of ERP, BPM, CRM and BI tools Reporting, Dashboards & Scorecards Operations process assessment Documentation – projects and … Continue reading Business Skills