Methodology used

Agile PM - Scrum (SBOK framework) Business Process Modelling and Mapping Kanban and Sprint planning Six Sigma (DMAIC, SIPOC, NVS, 5-Why) SWOT Analysis, SMART business objectives Preparing user scenarios and testing documentation Governance, Policy and Working procedures Prepare training materials Training and coaching session MY SKILLS MY CAREER HISTORY MY EDUCATION AND CERTIFICATION Back  

Gathering business requirements

I first must identify users and define customers to gather requirements from – current process steps, working behaviour and tasks, existing procedures and documentation, possible solutions and expectations. Users – starting with C level and Stakeholders Defining Customers – internal and external