Value Stream mapping

Value stream mapping helps companies avoid randomly making improvements by allowing them to identify and prioritize areas of improvement up front as well as to set measurable goals for improvement activities. This is accomplished through three stages: Create a current state map showing how the company serves its customers today. Create a future-state map showing … Continue reading Value Stream mapping


User experience design

I am interested in understanding your business goals and priorities, your audience needs, the competitive landscape you sit in, and the ins and outs of your existing solutions and technical infrastructure. I need to understand how your users and the people interact with the system/business in order to gain insights into their day-to-day processes, the … Continue reading User experience design