• Business Process analysis and modelling, process flow mapping and optimisation
  • Administration and HR Policy and Procedures creation and documentation, ISO compliant
  • Budgeting and P&L management, including Policy and Procedures definition and implementation SOX compliant
  • Project management of business application implementation, workshops facilitation, organising implementation road-shows and ensuring post-implementation support, and training on-site
  • User experience design, UAT and testing scenarios creation


  • Assisted Business Transformation Programme that centralises 42 into 5 subsidiaries nationwide, through investigation of +84 business processes related to Administration and HR business areas, interviewing +100 Stakeholders and specialists, designing and mapping a single version of processes to align the remaining 5 subsidiaries and delivering process and operational training on site for over 240 employees
  • Project managed business processes to implement Oracle Finance application for Administration and HR areas, designed user experience and defined organisation, roles and responsibilities, deployed and implemented the system by organising road-shows nationwide and training on site – project value of $1.5mil
  • Defined and created Administration, Real Estate and HR working procedures manual, including the budgeting manual and improved expense reporting to 80% accuracy obtaining total budgeting control while creating a direct subordinated Budget Management team of 15 Financial Analysts

Project managed business processes to implement Horizon application, a real-state assets management system and filled 80% of database with 100% accurate data and documentation.

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