Business Process Analyst role

General understanding of the role: A Business Process Analyst (BPA) is a speciality Business Analyst Role that involves “thinking processes”, drawing inferences from process details and link these inferences to the big picture by considering business objectives in identifying process improvements Typically BPA has the ability to structure a large amount of information within a process … Continue reading Business Process Analyst role

Business Skills

Business strategy and big picture understanding Facilitate process workshops and hold meetings Business process modelling and mapping Business requirements and technical specifications Customer Journey architecture and MoT design Project Scoping, Planning, Design and Implementation Wireframing/Prototyping, Road-maps Knowledge of ERP, BPM, CRM and BI tools Reporting, Dashboards & Scorecards Operations process assessment Documentation – projects and … Continue reading Business Skills

EMEA Customer Operations Project Manager R&A

About the company: Domino Printing Science, based in Bar Hill - Cambridge, is a Coding & Marking global company, owned by Brother Industries (Japan) with more than 3000 employees around the globe. With 24 subsidiary offices worldwide and 200 distributors globally, Domino is a leading manufacturing company that produces industrial printer that enables its customers to … Continue reading EMEA Customer Operations Project Manager R&A

Career history

10/2017- 03/2018 ADAPTIVE PROJECT MANAGEMENT CONSULTANT - Design and Problem Solver FREELANCE BPM CONSULTANCY, London, UK 06/2015-09/2017 EMEA CUSTOMER OPERATIONS PROJECT MANAGER Domino Printing Science UK/ a Brother Group Co, Cambridge, UK 08/2014-06/2015 DIGITAL MARKETING MANAGER Kelso Consulting, Bucharest, ROU 08/2013-08/2014 CHANNEL MARKETING MANAGER  Liberty Global Group Co/UPC Romania, Bucharest, ROU 01/2008-08/2013 LEAN PM & … Continue reading Career history

My Career Highlights

Business Transformation and Change Programmes assisted through analysis of +250 silo business processes and data, mapped and designed overlapped data, processes and systems for 31 countries into a single version of the truth, and integration of +15 different systems and silo databases, to include 13 business areas such as Administration & HR, Customer and Sales … Continue reading My Career Highlights