Agile Business Analyst

I sat down with two stakeholders in one of my previous organization to map out the process for attending implementing Siebel SFA. Before I analyzed it, there were tons of issues with this process, and often a performance report will show wrong figures or a non accurate pipeline. By going through the method of Business … Continue reading Agile Business Analyst

Business Process Analyst role

General understanding of the role: A Business Process Analyst (BPA) is a speciality Business Analyst Role that involves “thinking processes”, drawing inferences from process details and link these inferences to the big picture by considering business objectives in identifying process improvements Typically BPA has the ability to structure a large amount of information within a process … Continue reading Business Process Analyst role

Soft Skills

Easily liaise with Stakeholders, managers, project members, end users Excellent observer of the processes in action Very good in finding solutions to process improve or automate Expertise in managing process change through process redesign workshops Excellent in defining project’s road-map and timelines, and documentation Great facilitation of process workshops and hold meetings Strong Stakeholders’ engagement … Continue reading Soft Skills

Business Skills

Business strategy and big picture understanding Facilitate process workshops and hold meetings Business process modelling and mapping Business requirements and technical specifications Customer Journey architecture and MoT design Project Scoping, Planning, Design and Implementation Wireframing/Prototyping, Road-maps Knowledge of ERP, BPM, CRM and BI tools Reporting, Dashboards & Scorecards Operations process assessment Documentation – projects and … Continue reading Business Skills

EMEA Customer Operations Project Manager R&A

About the company: Domino Printing Science, based in Bar Hill - Cambridge, is a Coding & Marking global company, owned by Brother Industries (Japan) with more than 3000 employees around the globe. With 24 subsidiary offices worldwide and 200 distributors globally, Domino is a leading manufacturing company that produces industrial printer that enables its customers to … Continue reading EMEA Customer Operations Project Manager R&A