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EMEA Customer Operations Project Manager R&A

About the company: Domino Printing Science, based in Bar Hill - Cambridge, is a Coding & Marking global company, owned by Brother Industries (Japan) with more than 3000 employees around the globe. With 24 subsidiary offices worldwide and 200 distributors globally, Domino is a leading manufacturing company that produces industrial printer that enables its customers to … Continue reading EMEA Customer Operations Project Manager R&A

My expertise include, but is not limited to…

My experience of managing various projects while assisting big scale change and business transformation programs, covers multiple areas of the business, from delivering process solutions, profiling, data migrations, governance, complex integrations and linking legacy systems to new state of the art systems.

Gathering business requirements

I first must identify users and define customers to gather requirements from – current process steps, working behaviour and tasks, existing procedures and documentation, possible solutions and expectations. Users – starting with C level and Stakeholders Defining Customers – internal and external