Soft Skills

Easily liaise with Stakeholders, managers, project members, end users Excellent observer of the processes in action Very good in finding solutions to process improve or automate Expertise in managing process change through process redesign workshops Excellent in defining project’s road-map and timelines, and documentation Great facilitation of process workshops and hold meetings Strong Stakeholders’ engagement … Continue reading Soft Skills

Business Skills

Business strategy and big picture understanding Facilitate process workshops and hold meetings Business process modelling and mapping Business requirements and technical specifications Customer Journey architecture and MoT design Project Scoping, Planning, Design and Implementation Wireframing/Prototyping, Road-maps Knowledge of ERP, BPM, CRM and BI tools Reporting, Dashboards & Scorecards Operations process assessment Documentation – projects and … Continue reading Business Skills

EMEA Customer Operations Project Manager R&A

About the company: Domino Printing Science, based in Bar Hill - Cambridge, is a Coding & Marking global company, owned by Brother Industries (Japan) with more than 3000 employees around the globe. With 24 subsidiary offices worldwide and 200 distributors globally, Domino is a leading manufacturing company that produces industrial printer that enables its customers to … Continue reading EMEA Customer Operations Project Manager R&A

Career history

10/2017- 03/2018 ADAPTIVE PROJECT MANAGEMENT CONSULTANT - Design and Problem Solver FREELANCE BPM CONSULTANCY, London, UK 06/2015-09/2017 EMEA CUSTOMER OPERATIONS PROJECT MANAGER Domino Printing Science UK/ a Brother Group Co, Cambridge, UK 08/2014-06/2015 DIGITAL MARKETING MANAGER Kelso Consulting, Bucharest, ROU 08/2013-08/2014 CHANNEL MARKETING MANAGER  Liberty Global Group Co/UPC Romania, Bucharest, ROU 01/2008-08/2013 LEAN PM & … Continue reading Career history